BoxTech

Privacy Policy

We are committed to protecting your data and ensuring your experience with BoxTech is secure and transparent.

Last updated: October 24, 2023

At BoxTech, we value your privacy. This policy explains how we collect, use, and protect your information when you use our services.

01

Introduction

BoxTech is dedicated to creating a safe and secure online environment for our clients and website visitors. We understand the importance of privacy and are committed to safeguarding your personal information. This Privacy Policy explains our practices concerning the collection, use, and sharing of your data. We encourage you to review this policy regularly as we may update it periodically to reflect changes in our practices or legal requirements.

02

Information We Collect

Account Information

When you create an account, we collect your name, email, phone number, and company details.

Device and Sensor Data

If you use our GPS and IoT services, we collect data sent by your devices. This includes:

  • Location, speed, and trip details
  • Sensor readings (e.g., fuel, temperature, beacons, events)
  • Device health, battery, and firmware info

Support Information

When you contact support, we store your messages, call notes, screenshots, and any files you share with us.

03

How We Use Your Information

We use your data to:

Provide live tracking and other features
Improve accuracy, performance, and user experience
Detect issues, send alerts, and support your devices
Create reports for trips, fuel, driver behavior, and more
Keep accounts secure and prevent misuse
Respond to your support requests
04

How We Share Information

We do not sell your information.

We may share data only with:

  • Service providers (e.g., mapping, hosting, SMS, email)
  • Hardware manufacturers to solve device issues
  • Your team members or company admin if they have access
  • Authorities, but only if required by law
05

Data Security

We take security seriously. We use encryption, access control, secure servers, and regular audits to protect your data. No system is perfect, but we work to keep your information safe.

Storage & Retention

Your data is stored on secure servers. We keep device data for as long as your account is active or as required for service and reporting. You may request deletion at any time.

06

Your Rights

You have the right to:

Access your data
Update or correct your information
Request deletion
Turn off device tracking by removing or switching off the device

To make a request, contact us at:

sales@boxtech.ai
07

Cookies & Third Party

Cookies

Our website may use cookies to remember your login, improve performance, and analyze usage. You can turn off cookies in your browser if you want.

Third-Party Services

If we use third-party tools, for example maps or analytics, their privacy rules may also apply. We only work with trusted partners.

Children's Privacy

BoxTech does not offer services to children. We do not knowingly collect data from anyone under 16.

Changes To This Policy

We may update the privacy policy when needed. We will post the new version on our website with the updated date.